Continent of Legends ("Continent of Legends") is committed to safeguarding your privacy and securing the personal information you provide. This Privacy Statement outlines our policies and procedures concerning the collection, use, and protection of information gathered from customers, prospective customers, and visitors to our website(s) or users of Continent of Legends’s products and services that can identify an individual ("Personal Data").

Please note that this Statement applies solely to sites maintained by Continent of Legends or its affiliates and not to third-party sites linked to or from our Website. Additionally, it does not apply to information collected offline or by entities outside our ownership or control.

Information Security

All information stored by Continent of Legends is treated confidentially, stored securely, and accessed only by authorized personnel. We implement appropriate technical, security, and organizational measures to protect Personal Data against unauthorized processing, theft, or disclosure.

Agreement to Terms

By using the Website, you agree to the terms and conditions of this Statement and acknowledge that your use of the Website, including downloading or using any of Continent of Legends’s products and services, is subject to Continent of Legends’ Terms of Service. If you disagree with any terms or conditions, please exit the Website.

Collecting Personal Information

While you can access our Website without providing personal information, Continent of Legends may collect such information during the registration process, promotional campaigns, customer support requests, technical service requests, and product or service orders.

Personal Data We Collect

Personal information collected may include your name, address, phone number, email address, birth date, occupation, gender, account ID, passwords, and payment/billing information. We request that you provide only your personal information, not that of others.

Cookies

We use "Cookies" for operational purposes and to collect data for analyzing user patterns, enhancing the browsing experience. Cookies are only read by the server that placed them and cannot execute any code or virus. Non-personal information is stored and collected on an aggregated and anonymous basis.

Log Files

Log files include IP addresses, browser type, email application, Internet service provider, referring/exit web pages, computer platform type, date/time stamp, and user activity. This information is collected on an aggregated and anonymous basis and is not used for automatic decision-making based on profiling.

Monitoring / Public Information

Communications within games or communication features are subject to monitoring. Publicly disclosed personal information in chat rooms, blogs, bulletin boards, and forums is not private.

Use of Personal Information

We use personal information for various purposes, including registration, service operation, user analysis, communication, fraud prevention, troubleshooting, and product/service development.

Sharing with Business Partners

We generally do not sell or trade personal information but may share aggregated demographic information with business partners. Co-marketing activities and business partnerships involve sharing information only as necessary for providing services.

Storage of Personal Information and Security

We take reasonable precautions to protect personal information using industry-standard technology, encryption, and access controls. Confidentiality agreements bind trusted vendors and partners processing information.

Access, Update, Correct, or Delete Personal Information

Users can request access, review, update, correct, or delete personal information. Continent of Legends will not retain personal data longer than necessary, and deletion occurs upon account termination unless legal requirements mandate otherwise.

Legal Disclaimer

Personal information may be disclosed when required by law, regulation, court order, subpoena, or litigation discovery request.

Notification of Changes

Changes to this Statement will be posted on the Statement page, and users will be notified by email if personal information usage changes.

Links to Third-Party Websites

Hyperlinks to other websites on the Continent of Legends Website are independent of our privacy statement. Users should review the privacy statements of these websites before providing personal information.

Data Obtained from Minors

Users must be at least 16 to register for Continent of Legends services. Continent of Legends does not intentionally process the Personal Data of persons under 16 years of age.

Use Outside the Republic of The Philippines

Continent of Legends, located in the Republic of The Philippines, may process, store, and transfer Personal Data outside the user's country of residence and beyond the European Economic Area (EEA) on the basis of EU standard contractual clauses.

Refund Policy and User Agreement

Users agree to the no-refund policy under any circumstances upon purchasing products or services from the Website. Any payment reversal, cancellation, or chargeback may result in immediate account suspension or termination.

Contact Us

For questions, complaints, or comments regarding this Statement or the Website, contact us at [email protected]